Your Privacy Matters to Us
At Zyphex Tech, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data.
Privacy Overview
We collect information to provide better services and improve your experience
1. Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, and contact information
- Company details and project requirements
- Communication preferences and feedback
- Payment information for billing purposes
We also automatically collect certain information when you use our services:
- IP address and location data
- Browser type and version
- Pages visited and time spent on our site
- Device information and screen resolution
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To communicate with you about your projects
- To send you updates and marketing materials (with consent)
- To improve our website and services
- To comply with legal obligations
- To protect against fraud and security threats
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and prevent fraud
- With trusted service providers who assist our operations
- In connection with a business transfer or acquisition
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL/TLS encryption for data transmission
- Secure data storage with access controls
- Regular security audits and updates
- Employee training on data protection
- Incident response procedures
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies for website functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- Marketing cookies for targeted communications
You can control cookie preferences through your browser settings.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Binding corporate rules
- Your explicit consent where required
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Typically:
- Customer data: Retained during active relationship and for 7 years after
- Marketing data: Retained until you unsubscribe or withdraw consent
- Website analytics: Retained for 26 months
- Legal compliance data: Retained as required by applicable laws
9. Third-Party Services
We may use third-party services that collect information about you:
- Analytics providers (Google Analytics)
- Customer support platforms
- Payment processors
- Email service providers
- Cloud hosting services
These third parties have their own privacy policies and practices.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing an in-app notification
Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: info@zyphextech.com
Phone: +91 7777010114 / +91 8901717173
Address: Sector 115, Mohali, Punjab, India
We will respond to your inquiries within 30 days.
Questions About Your Privacy?
We're here to help. Contact our privacy team for any concerns or questions about your data.