Privacy Policy

Your Privacy Matters to Us

At Zyphex Tech, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data.

Privacy Overview

We collect information to provide better services and improve your experience

Information We Collect
Personal details, usage data, and communication preferences
How We Protect It
Industry-standard security measures and encryption
Data Usage
Used only for service delivery and improvement
Detailed Privacy Policy
Last updated: November 4, 2025

1. Information We Collect

We collect information you provide directly to us, such as:

  • Name, email address, and contact information
  • Company details and project requirements
  • Communication preferences and feedback
  • Payment information for billing purposes

We also automatically collect certain information when you use our services:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our site
  • Device information and screen resolution

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services
  • To communicate with you about your projects
  • To send you updates and marketing materials (with consent)
  • To improve our website and services
  • To comply with legal obligations
  • To protect against fraud and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and prevent fraud
  • With trusted service providers who assist our operations
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Incident response procedures

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for targeted communications

You can control cookie preferences through your browser settings.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Your explicit consent where required

8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

  • Customer data: Retained during active relationship and for 7 years after
  • Marketing data: Retained until you unsubscribe or withdraw consent
  • Website analytics: Retained for 26 months
  • Legal compliance data: Retained as required by applicable laws

9. Third-Party Services

We may use third-party services that collect information about you:

  • Analytics providers (Google Analytics)
  • Customer support platforms
  • Payment processors
  • Email service providers
  • Cloud hosting services

These third parties have their own privacy policies and practices.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending you an email notification
  • Providing an in-app notification

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: info@zyphextech.com

Phone: +91 7777010114 / +91 8901717173

Address: Sector 115, Mohali, Punjab, India

We will respond to your inquiries within 30 days.

Questions About Your Privacy?

We're here to help. Contact our privacy team for any concerns or questions about your data.